The bottom of a dishwasher tub with the lower rack removed, cloudy water standing around the cylindrical filter and the spray arm above it.

Dacor dishwasher
showing 5C

Dacor's drain check: the dishwasher is not draining.

(844) 430-4286

Mon–Sat, 8am–8pm

  • Drain
  • Drain and pump repair
  • Source: Dacor

Book a visit

Three short steps, about a minute.

or call (844) 430-4286

Before you book,
in this order.

Each step comes from Dacor's own guidance for 5C on its dishwashers. Follow it to the end: the last card says whether this is a visit.

01

Close the water supply valve.

02

Check the drain hose for a clog or a fold, and check the drain hole inside the pump for a clog.

03

If 5C continues, book a visit.

Still there?

It usually turns into drain and pump repair. Book with the code and the model number.

What not to do

Do not open the water supply again until the drain is clear. Dacor starts its 5C steps by closing it.

What you may
notice with it.

The dishwasher problems 5C tends to arrive with. Answer these at the dishwasher before anyone is booked.

All problems

Where 5C usually leads

Drain and pump repair.

Drain pump or drain hose · low.

In Dacor's own words

Close the water supply valve. Check if the drain hose is clogged or folded. Check if the drain hole inside the pump is clogged.
Dacor DDW24G9000AP installation and user manual: Information codes, 5C (Drain check)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. 5C is in the information-code table of the manual for the Dacor 24-inch built-in DDW24G9000AP.

Dacor 5C dishwasher repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family unloading clean plates from an open dishwasher together in a bright contemporary kitchen, a child handing a plate to a parent
For the heart of your home.

Questions
about 5C.

Can I clear 5C myself?
Close the water supply valve. If it comes back, it needs a visit.
Why does Dacor tell me to close the water for a 5C drain code?
Closing the supply first stops more water entering while the drain is blocked. Then check the hose for clogs or folds and the drain hole inside the pump.
Where is the drain hole that Dacor mentions for 5C?
Dacor places it inside the pump, and a clog there is one of the listed causes. If the hose and that hole are clear and 5C continues, book a visit.

Back to your everyday

Still showing 5C?

Book with the characters exactly as shown, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 430-4286 Schedule a repair