

Fisher & Paykel dishwasher
showing A09
A Sanitize wash did not reach the temperature needed to sanitize the dishes.
Mon–Sat, 8am–8pm
- Heating
- Heating and drying repair
- Source: Fisher & Paykel
Book a visit
Three short steps, about a minute.
or call (844) 430-4286
Loading appointment form…
The appointment form couldn’t load. Please try again.
What A09
actually means.
A Sanitize wash did not reach the temperature needed to sanitize the dishes. The SANITIZE light flashes when you open the drawer.
Fisher & Paykel dishwasher display
What to do when A09 shows on the dishwasherKind of codeHeating
The water did not reach the temperature the cycle calls for in time. A heating element, its thermal cutoff or the sensor reading it.
Usually leads toHeating and drying repair
Cold washes, wet dishes and cycles that run for hours, traced to the heater, its sensor or its safety cutout.
Shows up asDishwasher Not Heating Water
Dishes and the tub are cool at the end of the cycle, and grease stays on plates.
MakeFisher & Paykel
The maker of the DishDrawer, alongside conventional built-in dishwashers.
SourceFisher & Paykel user guide, Series 7 DishDrawer (DD24DCTX9 family): 'A' codes
DishDrawer dishwashers with a Sanitize option, Series 7, 9 and 11.
Before you book,
in this order.
Each step comes from Fisher & Paykel's own guidance for A09 on its dishwashers. Follow it to the end: the last card says whether this is a visit.
Check whether the water was turned off or the program was interrupted part way.
Press Power once to stop the beeping and again to clear the alert.
Run the Sanitize cycle again; if it fails a second time with nothing interrupted, book a visit.
Still there?
It usually turns into heating and drying repair. Book with the code and the model number.
What not to do
Do not treat dishes from a failed Sanitize run as sanitized. They washed, but the drawer is telling you the final temperature was not reached.
What you may
notice with it.
The dishwasher problems A09 tends to arrive with. Answer these at the dishwasher before anyone is booked.
All problems
Dishwasher Not Heating Water
5 causes, cheapest first
Where A09 usually leads
Heating and drying repair.
Read these
before the visit.
Short guides that make the call quicker and the diagnosis cheaper.
All guidesFisher & Paykel
dishwashers.
The maker of the DishDrawer, alongside conventional built-in dishwashers.
Fisher & Paykel dishwasher repairIn Fisher & Paykel's own words
A09 Sanitize cycle hasn’t met temperature needed to sanitize dishes.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. DishDrawer dishwashers with a Sanitize option, Series 7, 9 and 11.
Fisher & Paykel A09 dishwasher repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about A09.
Can I clear A09 myself?
Are my dishes safe after Fisher & Paykel A09?
Why did my Sanitize cycle show A09?
Back to your everyday
Still showing A09?
Book with the characters exactly as shown, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.