The looped heating element running around the floor of an empty dishwasher tub, stainless walls reflecting a soft light.

Fisher & Paykel dishwasher
showing A11

The element in the drawer overheated because soil has built up on it.

(844) 430-4286

Mon–Sat, 8am–8pm

  • Heating
  • Heating and drying repair
  • Source: Fisher & Paykel

Book a visit

Three short steps, about a minute.

or call (844) 430-4286

Before you book,
in this order.

Each step comes from Fisher & Paykel's own guidance for A11 on its dishwashers. Follow it to the end: the last card says whether this is a visit.

01

Silence the beeping with one press of Power, then press it again to clear A11.

02

Remove the rack, spray arm, filter and filter plate so you can reach the element.

03

Wipe the element with a soft damp cloth, refit the parts, and run a Medium cycle with detergent and no dishes.

04

Clean the filter regularly; if A11 returns anyway, book a visit.

Still there?

It usually turns into heating and drying repair. Book with the code and the model number.

What not to do

Do not scrape the element with anything abrasive. Fisher & Paykel asks for a soft damp cloth only.

What you may
notice with it.

The dishwasher problems A11 tends to arrive with. Answer these at the dishwasher before anyone is booked.

All problems

Where A11 usually leads

Heating and drying repair.

Heating element, thermistor or high-limit · moderate.

In Fisher & Paykel's own words

A11: Element has overheated due to soil build-up.
Fisher & Paykel user guide, Series 11 integrated DishDrawer: 'A' codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed in the user guide for Series 11 integrated DishDrawer models (DD24DTX6 and DD24STX6 families).

Fisher & Paykel A11 dishwasher repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family unloading clean plates from an open dishwasher together in a bright contemporary kitchen, a child handing a plate to a parent
For the heart of your home.

Questions
about A11.

Can I clear A11 myself?
Silence the beeping with one press of Power, then press it again to clear A11. If it comes back, it needs a visit.
How do I clean the element for Fisher & Paykel A11?
Lift out the parts that sit above the element so you can reach it, then wipe the soil off gently with a damp soft cloth. After reassembly, an empty wash with detergent confirms whether A11 has cleared.
What causes A11 on a Fisher & Paykel DishDrawer?
The element overheated because soil built up on it. Cleaning the filter regularly helps prevent A11 from returning.

Back to your everyday

Still showing A11?

Book with the characters exactly as shown, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 430-4286 Schedule a repair