The control strip along the top edge of a dishwasher door seen close, a small display glowing softly with no readable characters, the cabinet front blurred around it.

Thermador dishwasher
showing UP

UP is not an error.

(844) 430-4286

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Thermador

Book a visit

Three short steps, about a minute.

or call (844) 430-4286

Before you book,
in this order.

Each step comes from Thermador's own guidance for UP on its dishwashers. Follow it to the end: the last card says whether this is a visit.

01

Press any program button and the message clears.

02

Book a visit only if UP will not go away after a button press.

Cleared?

No part needed replacing. If the next full cycle still stops partway or leaves water in the tub, treat that as a new problem.

What not to do

UP has nothing to do with water or drainage; it is a message about the software.

What you may
notice with it.

The dishwasher problems UP tends to arrive with. Answer these at the dishwasher before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting someone turned on, or a reminder the machine shows on purpose — a control lock, a demo mode, a rinse-aid prompt. Nothing is broken and no part is needed.

Read these
before the visit.

Short guides that make the call quicker and the diagnosis cheaper.

All guides

In Thermador's own words

UP - This is not an error code and indicates your dishwasher's software has been updated.
Thermador US support: Dishwasher Error Codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Thermador dishwashers that receive software updates; Thermador's page does not list the models.

Thermador UP dishwasher repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family unloading clean plates from an open dishwasher together in a bright contemporary kitchen, a child handing a plate to a parent
For the heart of your home.

Questions
about UP.

Can I clear UP myself?
Press any program button and the message clears.
Is UP on my Thermador an error code?
No, UP simply confirms that a software update has finished installing. Pressing any program button clears it.
What if UP stays on my Thermador after pressing a button?
Only then is a visit worth booking. UP itself concerns software and has no link to water or draining.

Back to your everyday

Still showing UP?

Book with the characters exactly as shown, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 430-4286 Schedule a repair