The inner door of a dishwasher with its panel lifted away, a flat ribbon cable running down beside the hinge toward the base of the machine.

ZLINE dishwasher
showing Ed

Ed means the ZLINE's display board and main board have lost communication for longer than the control tolerates.

(844) 430-4286

Mon–Sat, 8am–8pm

  • Communication
  • Controls and sensors
  • Source: ZLINE

Book a visit

Three short steps, about a minute.

or call (844) 430-4286

Before you book,
in this order.

Each step comes from ZLINE's own guidance for Ed on its dishwashers. Follow it to the end: the last card says whether this is a visit.

01

Wait a minute; ZLINE says the warning clears when communication returns.

02

Note whether the buttons still respond while Ed is showing; it helps the diagnosis.

03

Book a visit if Ed keeps returning; the connection between the boards is checked first.

Still there?

It usually turns into controls and sensors. Book with the code and the model number.

What not to do

Ed does not mean the display is dead; a lit display showing Ed is still talking to you.

What you may
notice with it.

The dishwasher problem Ed tends to arrive with. Answer these at the dishwasher before anyone is booked.

All problems

Where Ed usually leads

Controls and sensors.

Control board, keypad or sensor · moderate.

In ZLINE's own words

If the dashboard detects that communication data is abnormal for more than 30 seconds, the dishwasher will display an ED warning.
ZLINE Classic dishwasher (DW7713, DW7714) user manual, June 2024, troubleshooting ZLINE Monument DWMT dishwasher user manual, August 2024, error codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Classic (DW7713, DW7714) manual: after 30 seconds of abnormal communication; Monument DWMT manual: after 20 seconds.

ZLINE Ed dishwasher repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family unloading clean plates from an open dishwasher together in a bright contemporary kitchen, a child handing a plate to a parent
For the heart of your home.

Questions
about Ed.

Can I clear Ed myself?
Wait a minute; ZLINE says the warning clears when communication returns. If it comes back, it needs a visit.
Does Ed on my ZLINE mean the display has died?
No, a display that can show Ed is still powered and working. The code means the display board and the main board stopped exchanging data for too long.
Will Ed clear by itself on a ZLINE?
Give it a minute, since ZLINE notes the code goes away by itself once the boards are talking again. Note whether the buttons respond, since that helps the diagnosis.

Back to your everyday

Still showing Ed?

Book with the characters exactly as shown, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 430-4286 Schedule a repair