The lower spray arm of a dishwasher lifted off its hub, the pump housing and the filter beneath it visible at the center of the tub floor.

Samsung dishwasher
showing 3C

Samsung says the pump has failed to run — the wash pump that moves water through the spray system.

(844) 430-4286

Mon–Sat, 8am–8pm

  • Wash motor and circulation
  • Wash motor and circulation
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 430-4286

Before you book,
in this order.

Each step comes from Samsung's own guidance for 3C on its dishwashers. Follow it to the end: the last card says whether this is a visit.

01

Switch the machine off at its Power button.

02

Start the cycle again.

03

If 3C returns, book a visit.

Still there?

It usually turns into wash motor and circulation. Book with the code and the model number.

What not to do

Do not keep restarting a machine that hums without washing. If one restart does not clear 3C, it needs a technician.

What you may
notice with it.

The dishwasher problems 3C tends to arrive with. Answer these at the dishwasher before anyone is booked.

All problems

Where 3C usually leads

Wash motor and circulation.

Circulation pump or wash motor · highest.

In Samsung's own words

3C - Pump operation error The pump has failed.
Samsung US support: dishwasher is displaying an error code

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung dishwashers with a code display.

Samsung 3C dishwasher repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family unloading clean plates from an open dishwasher together in a bright contemporary kitchen, a child handing a plate to a parent
For the heart of your home.

Questions
about 3C.

Can I clear 3C myself?
Switch the machine off at its Power button. If it comes back, it needs a visit.
How many restarts should I give a Samsung that shows 3C?
One restart after switching it off at the Power button is a fair test. A machine that hums without washing and still shows 3C after that needs a technician rather than more attempts.
Which part is Samsung talking about with 3C?
Samsung describes 3C as a pump operation error, meaning the wash pump that pushes water through the spray system did not run. It is not about the drain side.

Back to your everyday

Still showing 3C?

Book with the characters exactly as shown, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 430-4286 Schedule a repair