The looped heating element running around the floor of an empty dishwasher tub, stainless walls reflecting a soft light.

Samsung dishwasher
showing HE

Samsung names HE a heater error and explains it as the machine reading the temperature inside the tub incorrectly.

(844) 430-4286

Mon–Sat, 8am–8pm

  • Heating
  • Heating and drying repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 430-4286

Before you book,
in this order.

Each step comes from Samsung's own guidance for HE on its dishwashers. Follow it to the end: the last card says whether this is a visit.

01

Take the dishes out.

02

Add detergent and run a Normal cycle with the tub empty.

03

If HE appears again, switch the breaker off and book a visit.

Still there?

It usually turns into heating and drying repair. Book with the code and the model number.

What not to do

Do not leave the dishwasher powered while waiting for service if HE keeps coming back. Samsung's instruction is to switch it off at the breaker.

What you may
notice with it.

The dishwasher problems HE tends to arrive with. Answer these at the dishwasher before anyone is booked.

All problems

Where HE usually leads

Heating and drying repair.

Heating element, thermistor or high-limit · moderate.

In Samsung's own words

HE - Heater error The temperature inside the dishwasher is being detected incorrectly.
Samsung US support: dishwasher is displaying an error code

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung dishwashers with a two-character display.

Samsung HE dishwasher repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family unloading clean plates from an open dishwasher together in a bright contemporary kitchen, a child handing a plate to a parent
For the heart of your home.

Questions
about HE.

Can I clear HE myself?
Take the dishes out. If it comes back, it needs a visit.
Should my Samsung stay plugged in while I wait for HE to be looked at?
If HE returns after a test cycle, Samsung tells owners to turn the dishwasher off at the breaker. Leaving it powered while the temperature reading is wrong serves no purpose.
How can I find out whether HE on my Samsung was a one-off?
Clear the racks, put detergent in and let an empty Normal cycle run from start to finish. If the machine completes it without HE, the event may not recur; if HE comes back, arrange service.

Back to your everyday

Still showing HE?

Book with the characters exactly as shown, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 430-4286 Schedule a repair