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A stainless 24-inch built-in dishwasher sits flush under a quartz countertop beside the sink in a US home kitchen.

GE Profile
Dishwasher Repair

Upper-range GE dishwashers with added wash features and quieter operation.

(844) 430-4286

Mon–Sat, 8am–8pm

  • 2 dishwasher types
  • 6 problems we see
  • 1 error codes

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GE Profile dishwashers,
specifically.

GE Profile is the upper tier of GE Appliances' own-name dishwashers: built-in Wi-Fi, Smart Assist monitoring, a two-fan drying system and, on UltraFresh models, a dishwasher that looks after itself between loads. Those features change what normal looks like, because a Profile can run its fan, fill and pump out when nobody started it, so a visit begins by separating designed behavior from a real problem.

The GE Profile lineup

Builds2 dishwasher types

Built-in dishwasher · Panel-ready dishwasher

Called out forDishwasher Smells Bad

and 5 more problems on GE Profile

Repairs we do10 repairs, on any make

Diagnostic visit · Drain and pump repair · Fill and water valve repair · Wash motor and circulation

Error codesLEAK DETECTED

1 GE Profile code with a page of their own

The GE Profile
lineup.

GE Profile builds 2 of the 4 dishwasher types this site covers. Which one decides how the visit is planned.

All dishwasher types
Built-in

Built-in dishwasher

3 of the problems we see on GE Profile come up on it Built-in dishwasher repair Panel-ready

Panel-ready dishwasher

5 of the problems we see on GE Profile come up on it Panel-ready dishwasher repair

What is particular
to GE Profile.

GE Profile dishwashers share an owner's manual with GE's own series, but only some Profile models carry UltraFresh, Connect+, the notification light bar and Smart Assist. The full model number decides which of these behaviors are expected, so it is the most useful thing to have ready.

UltraFresh runs between cycles

With UltraFresh turned on, the door fan, water valve and drain pump may operate at intervals before or after a cycle, and GE warns that you may see water in the bottom or hear the drain pump. Owners often report this as a leak or a stuck pump, but it is the system that fights odors working as designed.

The Smart Assist light is a status signal

A red Smart Assist light means the dishwasher has detected a potential problem, while yellow only means a notification is waiting in the SmartHQ app. If the unit is not on Wi-Fi, GE's own advice is to check the display for any codes, so the light color is the first thing to note when you book.

Twin fans and a 90-minute tail

Twin Turbo Dry Boost uses a dual-wattage heater and two fans, and on models with the hidden heater the fan may run for another 90 minutes after the cycle ends. Opening the door cancels that extension, so dishes that are wet after an early unload are not proof that the drying system has failed.

A leak sensor on the floor

Leak Defense with Active Flood Protect adds a water sensor below the unit that raises an alert through Smart Assist if even a small amount of water leaks beneath it. A Profile that reports a leak with a dry kitchen floor can still have water under the tub, where it cannot be seen without taking off the toe kick.

Parts

On UltraFresh models the interior filters are treated with Microban, so a replacement filter should be matched to the Profile model rather than borrowed from a plain GE unit. Mechanical parts are ordered by the model number on the tub-wall label.

Repair or replace

Sensor, fan, pump and control repairs are normally worth doing on a Profile, especially with its stainless tub, which GE says will not rust even when scratched. The case for replacing is an old unit whose control board and wash motor fail together.

Book your GE Profile visit

What we are
called out for.

On GE Profile, most often dishwasher smells bad.

All problems

GE Profile error codes

LEAK DETECTEDLeak detected All GE Profile codes
A hand in a rubber glove wiping the lower door gasket of an open dishwasher with a cloth, a bowl of vinegar solution on the counter beside it.

Dishwasher Smells Bad

5 causes, cheapest first

 An open dishwasher at the end of a cycle with drinking glasses and upturned plastic cups on the top rack, water beads pooled on their bases and a light wisp of steam.

Dishwasher Not Drying Dishes

5 causes, cheapest first

 A close view of a finger pressing a button on a dishwasher's hidden top-edge control strip with the door tilted open, the display dark.

Dishwasher Control Panel Not Responding

5 causes, cheapest first

 A dishwasher in a US home kitchen with its door closed and a shallow puddle of water spreading across the tile floor in front of the kick plate. Water or wiring at risk

Dishwasher Leaking Water

6 causes, cheapest first

 A dishwasher door tilted open with a small illuminated display on its top edge showing a short blinking code, a phone held nearby to photograph it.

Dishwasher Showing an Error Code

5 causes, cheapest first

 A close view of a lower dishwasher rack holding dinner plates with dried food still stuck to them after a cycle, water droplets on the rims.

Dishwasher Not Cleaning Dishes

5 causes, cheapest first

Not a
GE Profile?

GE Profile is one of 27 dishwasher makes on this site. The other 26 each have a page of their own.

All 27 brands

GE Profile dishwasher repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family unloading clean plates from an open dishwasher together in a bright contemporary kitchen, a child handing a plate to a parent
For the heart of your home.

Questions about
GE Profile dishwashers.

There is water in my GE Profile dishwasher and I didn't run it. Is it leaking?
Probably not, if your model has UltraFresh turned on. GE says the dishwasher may add and drain water at intervals while the door is closed, so a little water in the bottom and the sound of the drain pump outside a cycle are expected. Water on the floor is a different matter and worth a visit.
The Smart Assist light on my Profile is red. What does it mean?
Red means the dishwasher has detected a potential problem, and GE suggests using the SmartHQ app to see what it is. If the unit is not connected, look at the display for a code and write it down before you book a visit, because it narrows the search. A yellow light is only a notification in the app.
My GE Profile won't respond to any button. Is the control board dead?
Check the lock first. On Profile models GE says the controls can only be locked through the SmartHQ app, so someone may have locked it without touching the dishwasher. Pressing and holding Start for 3 seconds unlocks it; if the pads still do nothing, the control needs a technician.
Why does the fan keep running after my Profile finishes?
That is by design. The drying fan can run up to 90 minutes after the cycle to finish drying, and with UltraFresh on it can also run at intervals between cycles. Opening the door stops the post-cycle fan early.

Back to your everyday

Book your GE Profile visit.

Have the dishwasher's model number ready — on GE Profile it decides which parts come on the first visit.

Schedule a repair Call (844) 430-4286
(844) 430-4286 Schedule a repair